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Terminology

Anti Spam Anti spam is a combination of several sub-measures that can elimina
Home -> Basic information

.htaccess (specifics, editation)

The contents of the .htaccess file is part of the Linux web server configuration
Home -> Hosting and servers -> Linux solution

Downloads - forms, plugins

Change forms: In case, that on central register (WHOIS) is not at your domain
Home -> Basic information

active24status.com - information about status of system and services

Website http://active24status.com/ (http://active24status.com) are communication
Home -> Basic information

REST API for developers

REST API is the interface through which you can control all the services you hav
Home -> Partnership

VMS - server management

Virtual Managed Servers are for customers, that needs something more, than share
Home -> Hosting and servers -> Server solutions

Rules of GTLDs (.com, .info, .biz, .name etc.)

Rules of GTLDs, domains with TLDs NAME, BIZ, COM, INFO, MOBI, NET and ORG.
Home -> Domains and DNS -> Domain rules

MySQL - Creation and management of database

MySQL is fast and stable database system. It offers rich and very useful package
Home -> Hosting and servers -> Database

Webforward - redirect of domain

Using this service you can redirect your domain on any website you want. Service
Home -> Domains and DNS -> Free Domain Services

Traffic statistics

AWStats graphic statistics (Advanced Web Statistics) allow you to continuously m
Home -> Hosting and servers -> Unlimited hosting

WordPress - domain change

When logging in to the Word press administration system, the domain routing is c
Home -> Websites and e-shops

Rules of EURID central register

You can find rules of .EU domain on the webpage of the central register Eurid (h
Home -> Domains and DNS -> Domain rules

Authorized request - the best way to contact us

By Authorized request you can order, cancel or change the configuration of your
Home -> Basic information

I lost my login credentials (customer center, FTP, e-mail, etc.)

We do not archive login credentials data for security reasons, it is not possibl
Home -> Basic information

Payment methods

Due to the use of email as the main communication channel, and especially for ma
Home -> Orders and payments

Microsoft SQL (MSSQL) - Creation and management of database (incomplete)

MSSQL Server is powerful database system from Microsoft company. Database MSSQL
Home -> Hosting and servers -> Database

Unlimited Hosting – parameters and additional services

After signing in to the Customer Center, you can find out the parameters of the
Home -> Hosting and servers -> Unlimited hosting

Rules of .CZ domain

The .CZ domain is a national TopLevel domain, belonging to the Czech Republic. T
Home -> Domains and DNS -> Domain rules

SSL/TLS certificates and HTTPS

Normal communication on internet is not cryphered, the connection between comput
Home -> Security

Web Security

Web Security is designed for the customers who want us to resolve any hackers at
Home -> Security

Change of domain owner

Owner, or domain holder, is shown on central registry of domains. At most TLDs t
Home -> Domains and DNS -> Domain changes

Change of invoice/contact information

Change of contact and invoice information can be done anytime in Customer center
Home -> Orders and payments

.SK domain owner identifier

Central register of .SK domains use as holder contact information the contact Id
Home -> Domains and DNS -> Domain changes

DNS records and ports settings for e-mail

If you are not using our nameservers, the automatic settings on domain can't be
Home -> E-mail services

.CZ domain owner identifier

Central register for .CZ domains use as owner or administrator information conta
Home -> Domains and DNS -> Domain changes

Customer center

The Customer center can be found at the address customer.active24.com (https://c
Home -> Basic information

FTP accounts - manage and login

FTP is shortcut for File Transfer Protocol, that is used to transfer data and is
Home -> Hosting and servers -> Unlimited hosting

Backup and restore

If you accidentally damage or delete web content, you can restore the data from
Home -> Hosting and servers -> Linux solution

Change of nameservers on domain

Name server or also DNS (Domain Name Server) is the basic helper for domain dire
Home -> Domains and DNS -> Domain changes

One click instalation (WordPress, Joomla, ..)

On hosting packages Complet, Firm and Expert with operating system Linux you can
Home -> Websites and e-shops

Rules of .SK domains

The .SK domain is a national TopLevel domain, belonging to the Slovak republic.
Home -> Domains and DNS -> Domain rules

Settings of DNS records (A, AAAA, CNAME, MX, TXT...)

DNS records are used for basic domain redirection thus determining the services
Home -> Domains and DNS -> Domain changes

Multihosting - Management of multihosting packages

In multi hosting package you can create more virtual servers for specific domain
Home -> Hosting and servers -> Unlimited hosting

How to manage newsletters

If you distribute bulk email, we recommend using the DKIM technology (https://fa
Home -> E-mail services

Common e-mail problems (Quota exceeded, Greylisting)

- Quota Exceeded (#quota) - Grey listing - email is received with a delay (#gr
Home -> E-mail services

How to move your web to Active24 + 100 % hosting extra for free

During the transfer of websites from other company we will give you 100 % hostin
Home -> Hosting and servers -> Unlimited hosting

APS - Application Private Server

The Application Private Server (APS) service offers comfortable operation of app
Home -> Hosting and servers -> Server solutions