Downloads - forms, plugins

Change forms:

In case, that on central register (WHOIS) is not at your domain a working e-mail contact, it is possible to ask for a change by the right paper form. Send it to us on address of Active24, which is written at the bottom of the form.

 

Change at customer account:

With forms we need a scan of your ID card, or someone who is responsible for company: 

  • Request for change of contact e-mail at customer account: Download ENG 
  • Request for sending a password for customer account: Download ENG 

 

Change on domain (WHOIS):

With forms we need a scan of your ID card, or someone who is responsible for company: 

  • Request for change of domain holder for CZ domains: Download ENG 
  • Request for change of contact e-mail on NIC.CZ for CZ domains: Download ENG 
  • Request for transfer of GTLD to ACTIVE 24: Download ENG 

 

For change on domains managed by ICANN, we don't need your ID, form can be sent scanned with own signature:

  • Request for change of contact information on gTLD and so called newGTLDs domain (valid for domains listed below):
    .aero, .asia, .biz, .cat, .com, .coop, .info, .jobs, .mobi, .museum, .name, .net, .org, .pro, .tel a .travel. +  newGTLDs
    Download form

For change of contact e-mail address at other TLDs the procedure can be different. Please contact our customer support by authorized request, so we can give you detailed information.

 

Domain rules

  • Rules for dispute management at ADR.EU for .EU domains: Download form

 

OutlookSync:

Plug-in for email client MS Outlook, offering contact and calendar sharing between email server and Active24 E-mail.