E-mail services


How to manage newsletters

If you distribute bulk email, we recommend using the DKIM technology (https://faq.active24.com/cz/646918-Nastaven%C3%AD-DNS-z%C3%A1znam%C5%AF-a-port%C5%AF-pro-emaily) that verifies domain of the sender. Some email servers do not deliver bulk email at all unless they have DKIM signature. To prevent...

Common e-mail problems (Quota exceeded, Greylisting)

* Quota Exceeded (#quota) * Greylisting - email is recieved with a delay (#greylist) ** ** **Quota Exceeded** When sending an email via our outgoing email servers, you may receive an error message: Recipient address rejected: Policy Rejection - Quota Exceeded. A limited number of ...

DNS records and ports settings for e-mail

If you are not using our nameservers, the automatic settings on domain can't be started. Please ask your DNS provider to make these changes: **DNS settings on domain:** MX records are the same for e-mail service Start and for Active24 E-mail. MX records: mx1.active24.com. (priority 10) mx2...

Settings of client with calendar and contacts synchronization (Outlook, Apple mail)

ACTIVE 24 E-mail is inteligent solution for your e-mails. It will offer enough space for your messages and for sharing of contacts, calendars or documents. Setting ports. More information (https://www.active24.co.uk/products/email/). * MS Outlook - OutlookSync (#outsync) * Apple Mac Mail ...

POP and IMAP - email client settings (Outlook, Thunderbird, Apple..)

POP3 and IMAP are standardized internet protocols used by e-mail clients to download e-mails from an e-mail server. They both do this in a slightly different way, in that neither use the synchronization of contacts and calendars. What e-mail services use for the synchronization of data can be found...

Email migration wizard

Thanks to migration wizard we can transfer the old mailboxes including their data on new e-mail solution, where even the password for mailbox is not changed. NOTE: Contact, spam folders or bin is not migrated. Also the inner settings of mailbox is not migrated (rules,blacklist,forwarding etc.). ...