Settings of client with calendar and contacts synchronization (Outlook, Apple mail)

ACTIVE 24 E-mail is intelligent solution for your e-mails. It will offer enough space for your messages and for sharing of contacts, calendars or documents. Setting ports. More information.

 

MS Outlook - Outlook Sync

For full synchronization of calendars and contacts between Active24 E-mails and MS Outlook it's necessary to install Outlook Sync (Download). 

Out Sync allows to use functions of synchronization for all Active24 E-mail mailboxes, whether it is the PLUS mailbox or the classic version. During the installation fill out login information to mailbox, by that it's added to e-mail client.

 

  1. Start installation of Out Sync and choose language of installation. Don't forget to confirm licensing terms.
  2. Choose type of installation (user or everyone - depends on user rights of operating system).
  3. Fill out e-mail address, password and profile name. Plugin Outlook Sync will create in Outlook for every mailbox new user profile. Setting has to be made manually.
  4. Set up login information to e-mail account, host and port - you can find them in DNS records and ports settings for e-mail.
  5. Choose folder, where you want the Out Sync plugin to be installed and finish the installation.
  6. After the installation is finished the Outlook will launch. Synchronization will begin automatically.

Detailed walk through:

  1. Start installation of Out Sync and choose language of installation. Don't forget to confirm licensing terms.
  2. Choose type of installation. User means, that Out Sync is installed only for currently logged user in Operating system. All users will install plugin for all users on local computer (you need to have acces to Administration login information).
  3. Fill out e-mail address, password and profile name. Plugin Out Sync will create in Outlook for every mailbox new user profile. Setting has to be made manually.
  4. Fill out login information to mailbox, host and port. Use server email.active24.com, IMAP with port 993 and encryption SSL/TLS. Confirm settings by test of connection.
  5. Settings of outgoing post server is the same as incoming, email.active24.com. Port set on 587, encryption choose TLS. Again do test of settings.
  6. In the end choose file, where the plugin Out Sync has to be installed and finish the installation.
  7. After installation is finished, Outlook will start. Synchronization will start automatically. This is how Outlook looks with correctly installed plugin Out Sync.


Apple Mac Mail

Desktop e-mail clients Apple don't support connection with server using Active Sync, that's why it's necessary to add mailbox in several steps. First add the e-mail itself, after that calendars and contacts. Even if the synchronization settings can see complicated, it's really just several easy steps.

  1. In your Apple device add a new account. Then choose the last option Add different account…
  2. Start by adding e-mail account. 
  3. Fill out your name, whole e-mail address and its password. Then choose login.
    Calendar:
  4. E-mail account is added, if you wish to synchronize calendar, add other "account" for it.
  5. Again Add different account and then choose option Account CalDav. 
  6. Choose type of account manual and fill out user name, password and address of server. User name is the whole e-mail address. 
  7. Calendar is added, you can choose, if you also want to add Notes. They are not chosen immediately, but Active24 e-mails supports them. If you want to add contacts too, choose again "plus" button in lower left corner.
    Contacts:
  8. After adding new account, choose Add different account and then Account CardDav.
  9. Type of account will be manual again, username is the whole e-mail address and its password. Address of server is the same as in previous settings.
  10. Mailbox together with contacts and calendars are now successfully added to your Apple device.

Detailed walk through:

  1. In your Apple device add new account. Then choose last option Add different account...
  2. Start by adding e-mail account. 
  3. Fill out your name, whole e-mail address and its password. Then choose login.
    Calendar;
  4. E-mail account is added, if you wish to synchronize calendar, add other "account" for it.
  5. Again Add different account and then choose option Account CalDav. 
  6. Choose type of account manual and fill out user name, password and address of server. User name is the whole e-mail address. 
  7. Calendar is added, you can choose, if you also want to add Notes. They are not chosen immediately, but Active24 e-mails supports them. If you want to add contacts too, choose again "plus" button in lower left corner.
    Contacts:
  8. After adding new account, choose Add different account and then Account CardDav.
  9. Type of account will be manual again, username is the whole e-mail address and its password. Address