Orders and payments

The Credit System is designed for all of our customers, but it is especially welcomed by those who have a greater number of services and who still do not want to deal with whether they have already paid for the services they use. With a sufficient amount of credit and automatic payments the Credit System allows you to immediately send services for installation / registration or extending services that are approaching its expiration and thus saves your time. Payment from the Credit System can be...

You can activate Invoice unification system through the Customer Center (https://customer.active24.com/). Activation allows you to automatically unify payment requests for individual services into single proforma invoice based on the chosen billing period, which are: - 14 days - 30 days - 90 days - Quarterly - Half-yearly - Yearly For example, if you select 90 days, our system will automatically generate proforma invoice with the first service to be billed and unifies services...

Change of contact and invoice information can be done anytime in Customer center (https://faq.active24.com/cz/085473-Z%C3%A1kaznick%C3%A9-centrum). If you wish to change also information on already send invoice, contact us by authorized request (https://faq.active24.com/eng/707680-Authorized-request---the-best-way-to-contact-us). Edited can be only information at account, where you have access, if you wish to edit information at company account and you have access only to account of contact per...

Due to the use of email as the main communication channel, and especially for maintaining security, it is very important to maintain your current contact information in your user account. NOTE: You can change your billing and contact information in accordance with this article (https://faq.active24.com/eng/418076-Change-of-invoicecontact-information). - Payment options (#option) - Payment details of Active24 s.r.o (#udaje) - Check of payment (#check) - I did not received a payment ...